Responsibilities

  • Ensure that the safety standards are maintained in all KB offices by periodic checkup of all fire equipment and security provisions.
  • Control unauthorized access to KB sites/offices through suitable systems like gate passes/ access control equipment’s, etc.
  • Ensure security equipment are installed and functional (such as break-in alarms, CCTV monitoring, burglary lock down systems, etc.) and supervise JBB and security company staff responsible for monitoring or provide technical knowledge and expertise to ensure compliance with local regulatory requirements with regards to safety and security.
  • Assist with management of security and safety services to all KB premises, staff, customers, and visitors.
  • Ensure first aid services are available for all employees.
  • Provide fire, safety and first aid training for the Group’s staff and ensure that all employees are aware of safety & security requirements.
  • Review accident reports and recommend corrective actions.
  • Review CCTV and flag any suspicious activities or logs.

Fraud & Investigations:

  • Investigations of fraud cases in the bank, focus on gathering electronic evidence for investigations related to internet and mobile fraud to identify root cause and make appropriate recommendations to the bank.
  • Support teams to understand how fraud occurs after reviewing processes and procedures gaps and lapses.
  • Analyses fraudulent transactions to mitigate risk, follow up and apprehend the perpetrator once identified.
  • Coordinate with Police Department or other authorities for investigating the issues where the bank or its employees are involved.
  • Represent the bank in court cases involving ex-staff, customers and third parties by gathering required evidence and ensuring that the process takes its course, and the bank has recourse.

Debt recovery support:

  • Support the credit department in debt recovery cases

Administration:

  • Assist with Monitoring of the Unit’s budget performance against approved levels and investigate/ reconcile any significant variances to ensure effective performance and cost control.
  • Assist with developing and administering policies and programs to ensure all facilities are following safety and security requirements.
  • Maintain and develop relationships with external security companies and local police authorities.
  • Supervise outsourced security staff.

Qualifications

  • Minimum 5 years’ working experience in security profession, preferably in banking sector.
  • ICT Knowledge will be an added advantage.
  • Experience in staff or guard supervision.
  • Demonstrated effective communication skills at all levels.
  • Sensitive to safety and security related social issues, supported by good analytical skill.
  • Efficient communication in English and by computer, with practical knowledge of using key Microsoft software (Outlook, Word, Excel, and PowerPoint).
  • High standards to integrity with keen sense of responsibility.
  • Flexible working hours and business travel in short notice on occasions or as required.