Social Media Policy Guidelines

Each officially recognized Kingdom Bank Limited social media account will be required to link to the bank’s Social Media Policy and Guidelines, as well as a link to or include the Kingdom Bank Social Media Disclaimer Statement:

Kingdom Bank welcomes the exchange of ideas about Kingdom Bank products, services, events, and activities on social media websites. The material posted, however, does not necessarily represent the views or policies of Kingdom Bank Ltd.

Kingdom Bank Ltd reserves the right to remove pages, posts, comments, or other content from the Bank’s social media sites that contain inappropriate material or do not adhere to the Kingdom Bank Ltd’s standards.

Kingdom Bank Ltd. may remove content for any reason, including but not limited to, content that it deems threatening, profane, obscene, a violation of intellectual property rights or privacy laws, off-topic, commercial or promotion of organizations or programs not related to or affiliated with Kingdom Bank Ltd, or otherwise injurious or illegal. Users are fully responsible for the content they post on any Kingdom Bank Ltd.’s social media sites.

By submitting content to any Kingdom Bank Ltd. social media site, users understand and acknowledge that this information is available to the public and that Kingdom Bank Ltd. may use this information for internal and external promotional purposes.

Links to content or other Internet sites should not be construed as an endorsement of the organizations, entities, views, or content contained therein. Kingdom Bank Ltd. is not responsible for the content of those external websites. Also, be aware that other participants may use posted information beyond the control of Kingdom Bank Ltd. Users who do not wish to have the information they have made available via these sites used, published, copied, and/or reprinted, should not post on the social media sites.

Kingdom Bank Limited is licensed and regulated by the Central Bank of Kenya.

If you have any queries, clarifications, and/or complaints, kindly reach us at our customer service call center through 0709 881 300 or email us at

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