Kingdom Bank has been named the 3rd Best Tier 3 Bank for Customer Experience in the 2024 Banking Industry Customer Satisfaction Report, an honour awarded by the Kenya Bankers Association (KBA). This recognition comes as a result of feedback from over 37,000 customers who participated in the survey and highlights our dedication to putting you, our valued customers, at the heart of everything we do.
The award was presented at an event attended by key figures in the industry, including David Kemei, Director General of the Competition Authority, Ahmed Farah, CEO of the Kenya National Chamber of Commerce and Industry (KNCCI) and Raimond Molenje, CEO of the Kenya Bankers Association (KBA).
At Kingdom Bank, we are constantly striving to improve and deliver even more meaningful experiences for you and this award is just one step in our journey to ensuring that your banking experience is always easy, friendly and rewarding.
Thank you for being part of the Kingdom Bank family and we look forward to serving you even better in the future!
